Join the Durfee Plumbing & Heating Team

We’re looking for skilled, motivated professionals to join our team! If you’re passionate about quality workmanship and outstanding customer service, we want to hear from you.

We are currently hiring for the following positions:

HVAC Technician

Requirements:

• Massachusetts Sheet Metal License
• EPA License

Plumber

Requirements:

• Journeyman or Master Plumber's License

Administrative Assistant

Location:  South Dennis, MA

Schedule:  Monday–Friday, 8:00 AM – 1:00 PM (Part-Time)

Reports to:   Office Manager / Owner

About Us

We are a locally owned and operated HVAC company based in South Dennis, MA. We are committed to top-tier customer service and technical excellence across Cape Cod.

Position Overview

We are looking for a dependable, detail-oriented Administrative Assistant to join our team. This position is ideal for someone with a background in office administration, bookkeeping, and customer service within the trades industry. The role supports daily operations, handles scheduling and billing, and helps ensure the smooth running of our business.

Key Responsibilities

• Answer phones and respond to customer inquiries professionally (CSR duties).
• Schedule and dispatch service calls using ServiceTitan.
• Perform bookkeeping and invoicing using QuickBooks.
• Manage accounts receivable and payable.
• Update and maintain data across our ServiceTitan and QuickBooks platforms.
• Support general office duties including filing, ordering supplies, and email management.
  
  

Qualifications

• Prior experience in an administrative, CSR, or office management role (HVAC or trades preferred).
• Proficiency with ServiceTitan and QuickBooks is required.
• Strong bookkeeping and billing experience.
• Excellent communication and interpersonal skills.
• Highly organized, detail-oriented, and able to prioritize tasks.
• Comfortable working in a fast-paced, service-oriented environment.