FAQs

Durfee Plumbing & Heating

Have a question? Durfee Plumbing & Heating has the answer. Check out these FAQs and contact us today for more information!

  • Why is my furnace blowing cold air?

    Several factors can cause this issue, including a faulty thermostat, an obstructed air filter, or problems with the ignition system. We recommend having a professional technician examine and address the problem to ensure proper heating.
  • How can I prevent frozen pipes?

    To prevent frozen pipes, insulate any exposed piping, particularly in colder areas such as basements, attics, and crawl spaces. During extremely cold weather, allow faucets to drip slightly to maintain water flow and reduce the risk of freezing.
  • Do you offer emergency plumbing services?

    Yes, we provide emergency plumbing services for urgent issues such as pipe bursts, severe leaks, or toilet blockages that occur outside of regular business hours.
  • How do I know if my pipes need to be replaced?

    Indications that your pipes may need replacement include recurring leaks, reduced water pressure, visible corrosion, or discolored water. Additionally, if your plumbing system is over 50 years old, it may be time to consider a replacement.
  • How often should I change my HVAC filter?

    We advise changing your HVAC filter every 1-3 months. The frequency depends on the specific type of filter and the level of usage in your home.
  • Why is my air conditioning not cooling my home properly?

    Inadequate cooling can result from various issues, including a clogged filter, insufficient refrigerant, or compressor problems. We recommend having a professional technician diagnose and resolve the issue for optimal performance.
  • Why should I clean my air ducts?

    Air duct cleaning is important because dust, dirt, pet dander, mold, and other contaminants can accumulate over time. Regular cleaning improves indoor air quality, enhances HVAC system efficiency, and reduces allergens in your living space.
  • How do I know if my ducts need cleaning?

    Signs that your ducts may require cleaning include visible dust or debris coming from vents, increased dust accumulation in your home, unexplained musty odors, or family members experiencing allergy-like symptoms.
  • Will duct cleaning make my home less dusty?

    Yes, professional duct cleaning can significantly reduce the amount of dust circulating through your home. This results in less frequent cleaning and an overall cleaner living environment for you and your family.
  • Why is my air conditioner running but not cooling my house? 

    If your air conditioner is running but not cooling, there could be several reasons behind the problem. Here are the most common causes: 

    • Dirty Air Filter: A clogged filter can restrict airflow, making it difficult for cool air to circulate. Check your filter and replace it if it's dirty—this simple step can often restore performance. 
    • Thermostat Issues: Make sure your thermostat is set to “cool” and that the temperature setting is lower than the current room temperature. Also, ensure it’s functioning properly (e.g., not running on low batteries or placed in direct sunlight).
    • Refrigerant Leak or Low Refrigerant: If the refrigerant levels are too low or there’s a leak, your AC won’t be able to cool effectively. This issue requires a professional to inspect and recharge the system. 
    • Frozen Evaporator Coils: If air isn’t circulating properly or there’s a refrigerant issue, your coils may freeze over. This prevents the system from absorbing heat and cooling the air. 
    • Dirty or Blocked Condenser Unit (Outdoor Unit): The outdoor unit needs to expel heat effectively. If it’s covered in dirt, leaves, or debris, your AC’s cooling capacity can be reduced. 
    • Leaky or Poorly Insulated Ductwork: Cool air might be escaping before it reaches your rooms, especially if your ductwork has leaks or insulation problems.